MME Marketing – LOUIES.CA requires a return authorization (RA) number for all returns, which will be provided from our Return Coordinator or a Customer Service Representative. Please make sure to label your return clearly with the number we provide. MME Marketing – LOUIES.CA reserves the right to refuse any unauthorized returns.

Items that have been worn, printed, washed, will not be accepted. Returns must be acknowledged within 3 days of delivery.

A 20% restocking fee will apply to all returned goods. Shipments of wrong sizes, colours, or styles, will be accepted for exchange providing they are in the original packaging and have not been soiled, damaged, or altered in any way. Returns for discontinued merchandise are not permitted and will be refused.

Return numbers (RA) are only valid for 15 days after issue.